For colocation and data-center operations teams

The system of record for cross-connects — messy spreadsheet to traceable, audit-ready, in minutes.

Orbnex Connect is the workflow layer for connectivity and power teams: import your circuits, trace every hop A-to-Z, watch renewals and capacity, and prove every handoff — without a full DCIM rollout.

Renewal alerts, capacity warnings, and audit history keep working every month. Start in minutes. Your data stays portable — export anytime.
Circuit inventorysearchable, owned, and migration-ready at scale
A-to-Z pathscabinet, tray, splice, MMR, demarc
Power/RPPpanels, breakers, cabinet assignments, capacity risk
LOA/CFAdocuments generated from circuit records
Monthly opsrenewals, spend, tasks, providers, audit reports
WORKSPACE CIRCUIT RECORD CRM REFERENCE 10G · SMF ACTIVE
A-END · Customer CabinetProvider Demarc · Z-END
Customer Cabinet
cabinet · rack unit · port
Fiber Tray
tray · path segment
Splice
splice · route evidence
MMR Panel
panel · port
Provider Demarc
handoff · proof
MRC tracked / mo Facility customer site Provider mapped LOA on file RPP capacity watched Renewal monitored
Try the import
Colo operationsGive sales engineering, project management, and NOC teams one workspace for customer cross-connect and power records.
Messy importsStart with spreadsheets, provider exports, CRM reports, or direct entry, then normalize fields into searchable records.
Lifecycle controlsRenewals, MRC, missing LOA/CFA, provider contacts, open tasks, and audit proof keep value active after a migration.
Capacity guardrailsPower/RPP panels, breaker assignments, reserved capacity, oversubscription notes, and utilization warnings.
The reality today

High-volume circuit and power teams need a faster way to turn customer records into operational proof.

Cross-connect, provider, power, and RPP records are scattered across files, email threads, provider portals, CRM notes, and the heads of a few key people. Then a migration starts, a carrier asks for proof, power capacity changes, or a customer wants status immediately.

// no source of truth

Records in too many places

Circuit and power data spread across files, CRM notes, provider portals, panel maps, and tribal knowledge. No one can trace a path or capacity assignment with confidence.

// high-risk changes

Migrations and installs are manual

Moving a Z-End or assigning cabinet power is error-prone when old paths, new handoffs, RPP capacity, rollback owners, and closeout proof are not tied to the same record.

// audit pain

Handoffs lack proof

LOAs, CFAs, renewals, port notes, power approvals, and provider evidence often sit outside the workflow until someone has to reconstruct the story.

Where Orbnex fits

Not spreadsheets. Not a generic DCIM. The circuit + power lifecycle layer.

Use Orbnex Connect when the hard part is proving paths, handoffs, renewals, power capacity, and migration status across teams.

Spreadsheets & email

Free to start, but no path trace, no renewal alerts, no audit proof, breaks at scale, and usually lives in one person's head.

Manual risk

Full DCIM

Powerful for modeling an entire facility, but heavy, costly, and often months to roll out when you only need cross-connect and capacity workflows.

Heavy rollout
SOC 2 — in progress Database-level tenant isolation Stripe-secured billing Export your data anytime Optional dedicated environment
What you get

The workflow layer around your existing CRM, DCIM, ticketing, and spreadsheets.

Orbnex Connect does not try to replace every DCIM or ITSM system. It gives connectivity teams a purpose-built place to own the circuit lifecycle, power/RPP capacity record, customer handoff record, migration plan, and export-ready operational truth.

01

Sits beside your systems

Every circuit, provider handoff, power assignment, and customer record can link to the CRM, DCIM, ticketing, or finance system your team already uses. Orbnex Connect is the clean workflow layer, not a new all-purpose inventory silo.

CRM + DCIM friendly
02

Run migration work

Move a Z-End, preserve the old path, assign owners, keep rollback steps, and close out the change without rebuilding the record from email.

Migration-ready records
03

A-End to Z-End clarity

Every circuit's full physical path, hop by hop, from cabinet to demarc, captured once and searchable by anyone. Tribal knowledge becomes controlled operational evidence.

Full hop-by-hop trace
04

Power/RPP guardrails

Track RPP panels, breaker assignments, cabinet loads, reserved capacity, and oversubscription notes before installs or migrations create risk.

Power capacity controls
05

Documents without rework

Generate LOA and CFA-style handoff documents from the same circuit record that operations, sales engineering, and project teams already maintain.

LOA/CFA from records
06

Monthly lifecycle controls

Keep renewals, spend, missing documents, power utilization, provider contacts, open tasks, and audit history visible after the migration is complete.

Ongoing operations
Built to run real operations

See circuit volume, power capacity, handoff risk, cost, renewal exposure, and change in the same workflow.

Orbnex Connect sits between engineering, operations, procurement, and customer support, so teams answer the practical questions that slow them down every month: what is connected, where does it go, what power supports it, what document proves it, what does it cost, when does it renew, who owns the next task, and what changes are safe?

Focused rack and port viewSee where circuits land in cabinets, rack units, panels, and ports without turning the product into full DCIM.

Power/RPP capacity viewSee assigned panels, breaker spaces, A/B feed assumptions, reserved kW, measured load, and oversubscription approvals.

Diversity and shared-risk checksValidate that A-side and B-side paths do not quietly share the same panel, route, or demarc.

Change-ready migration recordsMove a Z-End, keep the old path, generate handoff paperwork, and prove the change without rebuilding the story from email.

Monthly lifecycle queuesTrack renewals, MRC exposure, missing LOA/CFA, provider contacts, open tasks, and audit history after the migration is complete.

SITE LAX1 · MMR-LAX1 · PANEL P14 · RPP-A PORTS + POWER READY
010203040506 070809101112
RecordStatusRisk
Primary cross-connectPath hops verifiedDiverse
Cabinet power assignmentRPP-A · 68% utilizedCapacity OK
Migration candidateZ-End move pendingReview route
Commercial recordLOA or renewal needs reviewAction queue
How it works

From scattered records to a working circuit and power book

Start with the data you already have, or begin clean inside Orbnex Connect, then give users a cleaner way to work with it every day.

1

Load or create operational records

Bring CSVs, spreadsheets, CRM exports, power/RPP templates, or brand-new records into one controlled workspace with consistent IDs and fields.

2

Map the path, handoff, and capacity

Connect A-End, intermediate hops, Z-End, provider details, LOA/CFA status, RPP assignment, costs, and renewal dates to the same operational record.

3

Migrate, assign, export, and prove it

Update paths, plan migrations, generate handoff paperwork, export power/circuit reports, and keep an audit trail as the operational record changes.

Operational workflow

Import, validate, monitor, migrate, and export without fighting your existing systems.

Orbnex Connect is built for the flow operations teams actually need: bring in records from spreadsheets, CRMs, DCIM exports, provider files, power templates, or direct entry; verify the path; watch capacity; generate paperwork; and send clean data back to customer systems.

Customer data enters a controlled pipeline

Every upload, CRM sync, and API event is validated before it updates production records.

01
Import intakeCSV, Excel-ready exports, CRM reports, API payloads, provider templates, or power striping plans.
Map
02
Field validationRequired A-End, Z-End, provider, facility, status, renewal, MRC, RPP, panel, and breaker fields are checked.
Review
03
Workspace publishApproved rows save to the authenticated customer workspace only.
Scoped
04
Customer handoffExports, LOA/CFA documents, power reports, APIs, and webhooks send updated status back to customer systems.
Sync
Capacity plus proof

Cross-connect workflow includes the power context engineers need.

Engineers see the circuit path, provider handoff, port state, RPP/panel constraints, and migration history before approving a change.

A-ZPath proof
RPPPower guardrails
CRMCustomer sync
Under the hood

Everything high-volume connectivity and power teams need to move faster

Auto-generated CLR numbers

unique per workspace

Full A-to-Z path trace

cabinet → demarc, every hop

Migration planning + audit log

owners · rollback · closeout

Focused rack + port view

RU · panel · port context

Power/RPP dashboard

assigned · measured · reserved

Bulk CSV import

thousands of circuits at once

Diversity validation

A-side vs B-side risk

Breaker assignment mapping

RPP · panel · phase · cabinet

MRC dashboard

by carrier · by site

Renewal and MRC queue

dates · owners · spend

Capacity warnings

thresholds · holds · exceptions

Tasks + provider records

owners · contacts · escalations

LOA/CFA documents

generated from records

CRM record linkage

any CRM, per circuit

CSV export

your data, anytime

Search & filter at scale

find any circuit fast

Who it helps

Different teams, one shared operational workflow

Everyone works from the same circuit truth instead of each team keeping its own spreadsheet, CRM note, or provider handoff tracker.

Enterprises

Own large circuit and power inventories

Track dozens or hundreds of cross-connects, power assignments, sites, providers, migrations, renewals, and documents.

Carriers + Providers

Clean up handoffs

Keep provider demarc, customer port, LOA/CFA, ticket, CRM, and renewal details tied to each service.

Colo Operators

Support customers faster

Give sales engineering, project management, and operations a shared view of connectivity, power capacity, and customer handoffs without exposing another customer's records.

Project Teams

Migrate without chaos

Plan moves, assign owners, preserve old paths, verify new paths, and close out with proof.

Security & data ownership

Enterprise data isolation, built in from day one

Every customer's data is fully isolated. The records you build are yours — exportable anytime, never shared across accounts.

Workspace-scoped isolation

Your workspace data is fully separated from every other customer's. One account can never read or change another account's records.

Protected at every layer

Account boundaries are enforced inside the database itself, not just in the app — so a single bug can't expose another customer's data.

Automatic audit trail

Endpoint moves, path edits, and migrations are recorded automatically, so every change carries an owner and a timestamp.

Secure billing

Payments are handled securely by Stripe, and workspace access follows the active subscription on file.

Your data, exportable

Export any view to CSV at any time. No lock-in — the operational record you build with Orbnex Connect stays portable.

Dedicated option for enterprise

Need a private environment? Dedicated deployments run in a fully separate, private environment with their own hostname for teams with strict isolation requirements.

Pricing

Start small, then unlock the full connectivity and power workflow.

Simple monthly plans for teams that need real operational control — from clean circuit inventory to full migrations, documents, renewals, Power/RPP planning, and capacity reporting.

Starter
$299/ month · per workspace

For smaller teams cleaning up circuit records, renewals, missing documents, and MRC visibility.

  • Up to 100 circuits
  • 2 sites / facilities
  • 3 users
  • CSV import/export, renewal/MRC queues, audit history
Start Starter
Growth
$549/ month · per workspace

For teams with more facilities that need path tracing and migration planning without Power/RPP or CRM automation yet.

  • Up to 400 circuits
  • 5 sites / facilities
  • 8 users
  • A-to-Z tracing, migration planning, tasks, providers
Start Growth
Enterprise
Custom

For organizations that need unlimited sites and users, SSO/SAML, security review, guided onboarding, or a dedicated environment.

  • Unlimited circuits, sites, and users
  • SSO/SAML and security review support
  • Optional dedicated hostname and database
  • Security review + guided onboarding
Talk to us about Enterprise
ROI anchor

Replace 6-10 spreadsheets and the reconstruct-from-email fire drills.

One prevented bad migration, missed renewal, or undocumented handoff can pay for a year of Orbnex Connect. The paid workspace keeps the renewal alerts, capacity warnings, document history, and audit trail running every month.

34 hrs/mo Estimated operations time avoided from cleaner records, faster handoffs, fewer lookup loops, and migration prep.
Founding design partners

Onboarding a limited number of teams.

Founding partners get annual pricing locked and direct roadmap input while Orbnex Connect is shaped around real connectivity and power operations.

[REPLACE: partner logo]
[REPLACE: partner logo]
[REPLACE: partner logo]
[REPLACE: partner logo]

[REPLACE: quote about reducing migration risk, cleaning up cross-connect records, or improving renewal visibility.]

[REPLACE: name, title, company]

[REPLACE: quote about Power/RPP capacity, LOA/CFA handoffs, or faster customer support.]

[REPLACE: name, title, company]
FAQ

Answers before you ask

Does Orbnex Connect replace my DCIM or CRM?
No — it's the workflow layer around them. Circuits, power assignments, and customer records link to the CRM, DCIM, ticketing, or finance systems you already use, so Connect owns the operational lifecycle without becoming another all-purpose inventory silo.
Does it support power circuits and RPP planning?
Yes. Professional includes Power/RPP planning for panels, breaker spaces, cabinet assignments, allocated versus measured kW, reserved capacity, oversubscription notes, and capacity warnings. It is designed as an enterprise operations module alongside the circuit workflow.
How do I get my existing circuit data in?
Bring CSVs, spreadsheets, CRM exports, provider files, or power striping plans through a validated import pipeline — or start clean and enter records directly. Required A-End, Z-End, provider, facility, status, renewal, MRC, RPP, panel, and breaker fields are checked before anything updates production records.
Is my data isolated from other customers?
Yes. Your data is completely separated from other customers' and protected at multiple layers — including inside the database itself — so your records are never accessible to anyone else. Enterprise teams can also run on fully dedicated, private infrastructure with their own hostname.
Can I export my data or cancel anytime?
Anytime. Export any view to CSV whenever you want, and manage or cancel your subscription from the portal. Billing is monthly with no annual contract.
What does the Professional plan include?
Professional includes unlimited circuits, up to 10 sites and 15 users, A-to-Z path tracing, migration planning with audit history, LOA/CFA generation, MRC and renewal tracking, power/RPP planning, breaker assignment mapping, CSV import/export, and CRM linkage — per workspace, with monthly and annual options.
When should I choose Growth instead of Professional?
Growth is for teams that need more facilities, more users, A-to-Z tracing, and migration planning, but do not need Power/RPP capacity guardrails or CRM/API workflows yet. Professional is the right plan when power, RPP, CRM linkage, and deeper capacity controls are part of the workflow.
Who is Orbnex Connect built for?
High-volume connectivity and data-center operations teams: enterprise network teams, carriers and providers, colocation operators, sales engineers, project managers, and infrastructure teams who manage dozens to hundreds of cross-connects, power assignments, sites, providers, and migrations.
Enterprise

Ready for real connectivity and power teams

Customers sign in to an authenticated Connect workspace, add or import records, generate circuit handoff documents, export data for Excel or CRM workflows, monitor Power/RPP capacity, and keep operational history separated by account.

  • Core Circuit inventory, path trace, MRC, renewals & exports
  • Core Power/RPP panels, breaker assignments, capacity warnings & striping-plan exports
  • Core Focused rack/port view, diversity checks, migration history & audit log
  • Portal Customer login, CSV workflow, LOA/CFA generation, dashboards & saved workspace views
  • Portal Workspace-scoped records, subscription gate & customer exports
  • Integrate Customer-selected CRM OAuth, scheduled sync & deeper API automation

See the workflow on your circuits

Try the public import preview, then start a paid workspace when you need saved records, renewal alerts, audit history, LOA/CFA documents, migration workflows, Power/RPP capacity warnings, and team access that keep working every month.

Start in minutes · export anytime · monthly and annual options