Orbnex Connect is software for teams with real circuit volume: cross-connects, dark fiber, provider handoffs, LOA/CFA paperwork, MRC, renewals, health queues, provider records, migrations, CRM-ready exports, and power assignment planning — all in one workspace.
Cross-connect records are scattered across files, email threads, provider portals, CRM notes, and the heads of a few key people. Then a migration starts, a carrier asks for proof, or a customer wants status immediately.
Circuit data spread across files, CRM notes, provider portals, and tribal knowledge. No one can trace a path with confidence.
Moving a Z-End is error-prone when old paths, new handoffs, rollback owners, and closeout proof are not tied to the same circuit record.
LOAs, CFAs, renewals, port notes, and provider evidence often sit outside the circuit workflow until someone has to reconstruct the story.
Orbnex Connect does not try to replace every DCIM or ITSM system. It gives connectivity teams a purpose-built place to own the circuit lifecycle, customer handoff record, migration plan, and export-ready operational truth.
Every circuit links to the CRM, DCIM, ticketing, or customer record your team already uses. Orbnex Connect is the clean workflow layer for cross-connects, not a new all-purpose inventory silo.
CRM + DCIM friendlyMove a Z-End, preserve the old path, assign owners, keep rollback steps, and close out the change without rebuilding the record from email.
Migration-ready recordsEvery circuit's full physical path, hop by hop, from cabinet to demarc, captured once and searchable by anyone. Tribal knowledge becomes controlled operational evidence.
Full hop-by-hop traceGenerate LOA and CFA-style handoff documents from the same circuit record that operations, sales engineering, and project teams already maintain.
LOA/CFA from recordsOrbnex Connect sits between engineering, operations, procurement, and customer support, so teams answer the practical questions that slow them down every month: what is connected, where does it go, what document proves it, what does it cost, when does it renew, who owns the next task, and what changes are safe?
Focused rack and port viewSee where circuits land in cabinets, rack units, panels, and ports without turning the product into full DCIM.
Diversity and shared-risk checksValidate that A-side and B-side paths do not quietly share the same panel, route, or demarc.
Change-ready migration recordsMove a Z-End, keep the old path, generate handoff paperwork, and prove the change without rebuilding the story from email.
Monthly lifecycle queuesTrack renewals, MRC exposure, missing LOA/CFA, provider contacts, open tasks, and audit history after the migration is complete.
Start with the data you already have, or begin clean inside Orbnex Connect, then give users a cleaner way to work with it every day.
Bring CSVs, spreadsheets, CRM exports, or brand-new records into one controlled workspace with consistent IDs and fields.
Connect A-End, intermediate hops, Z-End, provider details, LOA/CFA status, costs, and renewal dates to the same circuit.
Update paths, plan migrations, generate handoff paperwork, export records, and keep an audit trail as the operational record changes.
Orbnex Connect is built for the flow circuit teams actually need: bring in records from spreadsheets, CRMs, DCIM exports, provider files, or direct entry; verify the path; watch capacity; generate paperwork; and send clean data back to customer systems.
Every upload, CRM sync, and API event is validated before it updates production records.
Engineers see the circuit path, provider handoff, port state, RPP/panel constraints, and migration history before approving a change.
unique per workspace
cabinet → demarc, every hop
owners · rollback · closeout
RU · panel · port context
thousands of circuits at once
A-side vs B-side risk
by carrier · by site
dates · owners · spend
owners · contacts · escalations
generated from records
any CRM, per circuit
your data, anytime
find any circuit fast
Everyone works from the same circuit truth instead of each team keeping its own spreadsheet, CRM note, or provider handoff tracker.
Track dozens or hundreds of cross-connects across sites, providers, migrations, renewals, and documents.
Keep provider demarc, customer port, LOA/CFA, ticket, CRM, and renewal details tied to each service.
Give sales engineering, project management, and operations a shared view without exposing another customer's records.
Plan moves, assign owners, preserve old paths, verify new paths, and close out with proof.
Every customer's data is fully isolated. The records you build are yours — exportable anytime, never shared across accounts.
Your workspace data is fully separated from every other customer's. One account can never read or change another account's records.
Account boundaries are enforced inside the database itself, not just in the app — so a single bug can't expose another customer's data.
Endpoint moves, path edits, and migrations are recorded automatically, so every change carries an owner and a timestamp.
Payments are handled securely by Stripe, and workspace access follows the active subscription on file.
Export any view to CSV at any time. No lock-in — the operational record you build with Orbnex Connect stays portable.
Need a private environment? Dedicated deployments run in a fully separate, private environment with their own hostname for teams with strict isolation requirements.
Simple monthly plans for teams that need a real circuit workflow — from clean inventory to full migrations, documents, renewals, and capacity planning.
For smaller teams that need clean circuit records, imports, exports, renewal visibility, and MRC tracking.
Full access for teams running migrations, document workflows, provider handoffs, renewal queues, and power/RPP capacity planning.
For organizations that need unlimited sites and users, SSO/SAML, security review, guided onboarding, or a dedicated environment.
Customers sign in to an authenticated Connect workspace, add or import records, generate circuit handoff documents, export data for Excel or CRM workflows, and keep circuit history separated by account.
Bring a CSV, start clean inside the app, or model a migration. Orbnex Connect turns scattered circuit data into a searchable workflow for paths, handoffs, documents, renewals, and customer-ready exports.